AI Load Tracking Assistant

LoadPulse

Instant Load Status Updates Without the Dispatch Call

LoadPulse lets customers check load status, ETA, pickup details, delivery updates, and notes using a load number, PO number, BOL, or reference number, so dispatch can spend less time answering repetitive calls and more time managing freight.

Try Demo Tracking View How It Works

Built for freight brokers, carriers, 3PLs, and dispatch teams.

Live demo

See it in action

Try the customer-facing tracking experience and chat assistant.

Track a Load

Live TMS connection

Airo Load Assistant

Online · Replies instantly

Today · 1:14 PM CST

Ask about a load, POD, ETA, or dispatch.

How it works

From customer question to verified answer

Four steps. Seconds end-to-end.

Step 1

Customer asks for an update

Through chat, SMS, web portal, or voice.

Step 2

AI identifies the lookup type

Load number, PO, BOL, or reference number.

Step 3

System checks connected sources

System checks the connected TMS, load board, spreadsheet, API, or GPS tracking provider.

Step 4

Customer gets a verified update

Clear, instant shipment status — 24/7.

Features

Built for the way logistics teams actually operate

Everything you need to deflect routine tracking calls and give customers instant visibility.

Real-Time Load Lookup

Customers can check shipment status, ETA, location, and delivery progress without contacting dispatch.

Live Vehicle Tracking

Connect GPS, ELD, or fleet tracking data to show customers the latest reported vehicle location, tracker status, and ETA.

TMS / Load Board Integration

Connects to your existing load board, TMS, database, Google Sheet, Airtable, or custom API.

POD Status Checks

Customers can ask whether proof of delivery is available and receive a clear response.

Dispatch Handoff

If the assistant cannot answer, it can route the customer to the dispatch team.

Customer Verification

Optional verification can limit access to approved customers or shipment contacts.

24/7 Availability

Customers can get updates after hours, weekends, and holidays.

Operations dashboard

A command center for your dispatch team

Track usage, savings, and what customers are asking about — in real time.

Airo · Dispatch Console

Live

Last 24 hours

Status Requests Handled

1,248

+18.4%

Dispatch Hours Saved

+12 hrs

Avg. Response Time

3.0s

−0.4s

Customer Satisfaction

94%

+2.1%

Recent Activity

Latest customer lookups across channels

Time	Customer	Lookup	Load	Channel	Result
10:42 AM	AM ABC Manufacturing	Load Number	LD-48291	Web	In Transit
11:05 AM	MR Metro Retail Group	PO Number	PO-77210	SMS	Delivered
11:18 AM	NF Northstar Foods	BOL Number	BOL-22519	Email	ETA Updated
12:02 PM	PD Prime Distribution	Reference Number	REF-91482	Web	POD Available
12:34 PM	CL Cascade Logistics	Load Number	LD-48305	Voice	In Transit

Status Breakdown

650 lookups in the last 24h

In Transit312 · 48%

Delivered198 · 30%

ETA Updated84 · 13%

POD Available56 · 9%

Connected Systems

McLeod TMSDAT Load BoardTruckstopProject44Google Sheets

Reduce Repetitive Dispatch Calls and Give Customers Instant Visibility

Deploy a branded AI load tracking assistant that connects to your logistics data and answers customer status questions automatically.